Client Bill of Rights

Colleáyn T. Klaibourne

Astrologer, Spring Forest Qigong Master Healer, Health Intuitive & Artist
Rochester, MN 55906  

Complementary and Alternative Health Care Client Bill of Rights

In accordance with MN Statute 146A

Persons seeking services from Colleáyn T. Klaibourne must receive the following information:

1. The name, title, business address, & telephone number of the unlicensed complementary & alternative health care practitioner. Seeing Clients long distance. Rochester, MN 55906. website:

2. The degrees, training, experience or other qualifications of the practitioner. My education and experience are as follows:

Astrology Studies
Advanced astrology studies with Kelly Surtees, Astrology University, Rebecca Gordon and other instructors since 2018.  General Astrology studies since 1994. 

Sessions College for Professional Design 
2016 – 2018 Graphic Design Graduate with honors

Bauman College Holistic Nutrition & Culinary Arts
2014 – 2015 Holistic Nutrition

B.F.A.: Art, Interior Design
Minor: Business Administration 
Magna Cum Laude

Organizations Involved In
Celiac Disease Organizations
Art Organizations
Spring Forest Qigong Association

Qigong Education & Practice (Spring Forest Meditation and Healing)
1998 – present,   Certified Master Healer
Certified Spring Forest Qigong Instructor level 1 & 2, 8/2008 & 10/2009
Master Chunyi Lin, Level 1 completed 9/19/99.  Level 2 completed 11/21/99. Level 3 completed 5/21/2000.  Level 4 completed 2/18/2001, Master Healer 2009. 
Clement Chang, Summer, 1998  *  Spring Forest Qigong Association Member.  
I have been meditating since 1993 and have used Qigong Healing on others and myself since 1998.

Sancta Sophia Seminary
1994 – 1998, Pastoral Counseling Certification, June 24, 1995,  Practitioner Certification, (Lay Minister) September 22, 1996. Administer and perform spiritual healing, give counsel and spiritual instruction, teach spiritual tenets, aids to spiritual living, and perform duties with ministers and/or teachers or in their absence for them.  Sancta Sophia Seminary is accredited through the International Council of Community Churches (ICCC).  

Public Speaker 
1996 – present,    Minneapolis/ St. Paul & Rochester, MN areas and England
Qigong, Spiritual transformational issues, Gluten Free diet, self-improvement, Near Death Experiences, & Art 

Class Instructor
1996 – present,    Spring Forest Qigong Meditation- Anoka Ramsey Technical College, Fairview Red Wing Health Services, Mayo Clinic Health Services Red Wing, SE Technical College- Red Wing, Winona State, & Rochester Technical College.  Other courses- Gluten Free diet, Angels, Astrology, Dream Study, The Psychology of Colour, Flower Essences, Clearing Clutter, and Near Death Experience.

Other Related Work Experience:
National Dysautonomia Research Foundation: 2001 – 2004. I regularly continue my education by attending classes, conferences, weekend seminars, & reading books and medical abstracts (Research & Medical Abstracts for Dysautonomia, Celiac Disease, & Fructose Intolerance).


Under Minnesota law, an unlicensed complementary and  alternative health care practitioner may not provide a medical  diagnosis or recommend discontinuance of medically prescribed  treatments.  If a client desires a diagnosis from a licensed  physician, chiropractor, or acupuncture practitioner, or  services from a physician, chiropractor, nurse, osteopath,  physical therapist, dietitian, nutritionist, acupuncture  practitioner, athletic trainer, or any other type of health care  provider, the client may seek such services at any time.”; 

3. The name, business address, and telephone number of the practitioner’s supervisor, if any: N/A

4. The right to file a complaint with the practitioner’s supervisor, if any, and the procedure for filing complaints: N/A

5. The name, address, and telephone number of the office of unlicensed complementary and alternative health care practice and notice that a client may file complaints with the office.  The Office of Unlicensed Complementary and Alternative Health Care Practice, Health Occupations Program, Suite 300, Golden Rule Building, P.O. Box 64882, St. Paul, MN 55164-0882, telephone at 651-282-6331.

6. The right to the practitioner’s fees per unit of service, the practitioner’s method of billing for such fees, the names of any insurance companies that have agreed to reimburse the practitioner, or health maintenance organizations with whom the practitioner contracts to provide service, whether the practitioner accepts Medicare, medical assistance, or general assistance medical care, and whether the practitioner is willing to accept partial payment, or to waive payment, and in what circumstances.  I am unable to accept insurance, Medicare, medical assistance, general assistance medical care, etc.  Fee information is given separately.

Payment & Cancellation Policies

Sessions are based upon availability & Colleáyn’s schedule

Qigong Session via Zoom, For Individuals, $150.00 per hour.  Astrology Consultations: For Individuals, $150.00 per hour.

Qigong Long Distance Session, For Individuals & Pets. 

Individual Qigong Healing Sessions:  Please see website: for session fees & availability.  

Payment is due in advance of a long distance healing session. The session will occur after Colleáyn T. Klaibourne receives the payment.  

Astrology Consultations & Angel Sessions:  Please see website: for session fees & availability.

Returned checks:  There is a $35.00 service fee for all returned checks.

Cancellation Policy: Out of respect of Colleáyn Klaibourne and other clients, if you need to cancel and reschedule an appointment, I require a 48 hour notice.  If you do not provide a 48 hour notice, your fee for the appointment will be forfeited. No refunds will be provided for deposits or cancellations received less than 48 hours before a scheduled appointment. 

Rescheduling of an appointment can be done prior to 48 hours of the scheduled appointment.  (In the event of an emergency, a consultation may be rescheduled within 24 hours’ notice on a case-by-case basis.)

If Colleáyn cannot reach and connect to you via Zoom, email or phone within the first 10 minutes of your scheduled session time, Colleáyn will consider the session cancelled and will retain the session fee.  If you let Colleáyn know you are running late, it sadly means we’ll have less time together until your allotted time is complete. We can’t overrun as that will impact the next appointment.

Once a session is complete, there are no refunds. Sessions that are rescheduled are non-refundable if cancelled or forfeited.

Refund Requests: Sessions may be cancelled with a refund (minus any PayPal or bank fees) up to 7 days in advance of the scheduled appointment. After that time, we do not offer refunds, but you may save your reading for another date, gift your reading to someone else, or apply the purchase amount towards any other service offered by Colleáyn Klaibourne. If you do not provide a 48-hour notice, your fee for the appointment will be forfeited.

Gift certificates must be used within a year of purchase.  

Note: In order to receive services, you must be current with your payments. 

Right of refusing service: Colleáyn Klaibourne reserves the right to refuse service if for any reason her services, guidance or insights are not suited to the person and/or their situation or appropriate for either party.  Colleáyn is not in any way whatsoever obligated to accept every request made by its clients and reserves the right to refuse service to anyone, for any reason, with or without stating a cause.

7. The right to reasonable notice of changes in services or charges.

8. A brief summary, in plain language, of the theoretical approach used by the practitioner in treating patients.   Qigong (pronounced Chee Gong) is an Ancient Art of Healing practiced in China for over 5000 years.  Qi = life energy and Gong = work.  Therefore, Qigong means working with the life force energy.  Qigong works gently with your energy system to remove blocks, open up your channels, and to fill you with powerful, loving life energies of the Universe.  As the Spiritual/ Universal energies go in to remove the blocks, the Qi (life force) is able to go wherever it needs to go.  By restoring the normal flow of Qi, the body naturally and innately returns to balance. 

9. The right to complete and current information concerning the practitioner’s assessment and recommended course of treatment, including the expected duration of treatments.  Please note: Each case is done on an individual basis. 

10. The right to courteous treatment and to be free from verbal, physical, or sexual abuse by the practitioner. 

11. The right that client records and transactions with the practitioner are confidential, unless release of these records is authorized in writing by the client, or otherwise provided by law.

12. The right to be allowed access to records and written information from records in accordance with section 144.335

13. The right to know that other services may be available in the community, including where information concerning services is available.  Medical Care: Mayo Clinic Rochester, MN. The Edge.  This has many Complementary Health practitioner names.

14. The right to choose freely among available practitioners and to change practitioners after services have begun, within the limits of health insurance, medical assistance, or other health programs.

15. The right to coordinated transfer when there will be a change in the provider of services

16. The right to refuse services or treatment, unless otherwise provided by law

17. The right to assert these rights without retaliation.

Subd. 2. [Acknowledgement by Client.]  Prior to the provision of any service, a complementary and alternative health care client must sign a written statement attesting that the client has received the complementary and alternative health care client bill of rights.

In signing below, I acknowledge that I have read, understand, and have received the Complementary & Alternative Health Care Bill of Rights.

Signature of Client or Legal Guardian: ______________________________________________________________________________

Print name: ______________________________________________________________________________

Date: _________________________________________________________________________

Signature of Parent if Client is under the age of 18: ______________________________________________________________________________

Print name: ______________________________________________________________________________

Date: _________________________________________________________________________